RetailAdvisor
GenAI-Chats such as ChatGPT have long been part of our everyday lives as intelligent assistants. What if your employees, your customers or even your systems were to rely on a generative language model that knows knows all your business data and stores it securely? RetailAdvisor is your intelligent businessGenAI-chat - data-secure, individually integrated and ready to process complex information for you in seconds.
The challenge in modern companies
Knowledge is often available, but difficult to find:
- Employees search for internal information in SharePoint, emails, files, databases or on the intranet
- Customers are waiting for answers from support
- Processes are slow because routine activities are performed manually
Our solution
An intelligent GenAI chatbot that knows your business. RetailAdvisor is more than just a chatbot—it’s your digital business partner!
- Can be used internally or for customers (support, self-service, assistance)
- Understands your content by connecting to documents, systems and databases
- Can be deployed on-premises or in the cloud; GDPR-compliant and secure.
Your digital assistant for support, marketing, specialist departments, branch teams and your customers.
Typical use cases
For your employees:
- Answering questions about internal guidelines or products
- Automatically formulate emails, social media posts, reports and contracts
- Generate training materials from documents
- Creation of advertising campaigns and product placement
- Support with the creation of designs
For your customers:
- Answering questions about internal guidelines or products
- Automatically formulate emails, social media posts, reports and contracts
- Generate training materials from documents
- Creation of advertising campaigns and product placement
- Support with the creation of designs
For your systems:
- Provide answers directly from databases or documents
- CRM, ERP, CMS, SharePoint - all connected via API
How RetailAdvisor works
RetailAdvisor is an AI-based language model, similar to models such as ChatGPT. The difference to other solutions is that RetailAdvisor knows your company data. 100% secure and GDPR-compliant.
Data integration
Connection to internal data sources, files, ticket systems, knowledge databases and much more.
Understanding AI
RetailAdvisor understands natural language, interprets complex questions and provides structured, correct answers.
Output in real time
Answer, create, analyze, write - all in an adaptive dialog interface with access to live data.
Your advantages with RetailAdvisor
- 24/7 knowledge availability for employees & customers
- Modular & can be individually integrated into your IT landscape
- Secure & GDPR-compliant (also on-premise)
- High acceptance thanks to natural language and intuitive use
- High time savings through process automation
Fields of application in business & trade
- Customer service & self-service portals
- Purchasing, logistics, product management
- Branch Communication & Marketing
- Specialist departments (sales, controlling, IT)
- Personnel departments & training
HyExpert
Would you like to know how our customized IT solutions can help your business succeed? Do you have questions about specific digital challenges?
Get in touch with us—we’re here to help!
Discover our digital solutions
You too can benefit from our extensive experience with projects involving companies of all sizes.