Retail & Consumer Goods
Secure and efficient cash management with cash handling system
The Challenge
Cash transportation and management are essential components of many business models. They can be time-consuming and tie up a lot of resources. Security is another challenge for companies. Our client's existing cash handling system (CHS)—a digital system for central control of cash flow and risk monitoring—needed to be adapted to modern technical possibilities and the digitization of processes optimized. The focus was on improving usability and expanding functionality. The new requirements had to be implemented without affecting the ongoing operation of the system.
Our solution
Usability evaluations and context of use analyses were carried out in order to identify and implement potential for optimizing the existing system. This identified a need for new functionalities. The CHS was modernized, processes optimized and new functionalities added in line with Scrum and human-centered design. Reviews and suitable evaluation methods were used to directly incorporate feedback from stakeholders, in particular users, so that the shared software vision could be continuously realized during operation.
The result
Centralized management and transparent monitoring of cash flow enables improved risk management and more efficient reporting. This ensures secure cash management while optimizing processes and user guidance. Any anomalies can thus be dealt with more quickly. Processing time has been reduced by approximately 30 percent. In addition, the digital creation and management of contracts has been simplified, which also makes the evaluation of service providers much clearer. Thanks to highly flexible import and export interfaces, the solution can be seamlessly integrated into existing system landscapes and customized to individual requirements.
Discover our digital solutions
You too can benefit from our extensive experience with projects involving companies of all sizes.
HyExpert
Would you like to know how our customized IT solutions can help your business succeed? Do you have questions about specific digital challenges?
Get in touch with us—we’re here to help!