Our client is a pharmaceutical wholesaler with thousands of pharmacy members. In addition to supplying medicines, it provides member pharmacies with a comprehensive range of services.

To improve customer loyalty and orientation, our customer has developed a reservation system to enable end consumers to place orders with their pharmacy.

The reservation system is an online platform that allows end customers to reserve or order medicines and other healthcare products online across our client's entire pharmacy network throughout Germany.

The platform enables customers to first find a conveniently located pharmacy, order medication there and, if necessary, upload the corresponding prescriptions. Customers are informed about the availability of their medication and can then either collect it themselves or use the pharmacy's delivery service. In addition to reserving or ordering medication, the platform also offers the opportunity to obtain information on a wide range of health-related topics or products.

The platform was to be operated entirely in the cloud. As this is a portal for end customers, the focus was not only on the user-friendliness of the interfaces, but also on non-functional requirements such as the continuous availability of services and flexible adaptation to different load scenarios.

These requirements, and in particular the desire for permanent further development and the introduction of new functionalities without maintenance windows and downtimes, could be met by using the Docker container architecture and operating the containers in a Kubernetes cluster.

HyPlus was selected to handle DevOps tasks, test automation, and product operations in the Azure cloud because it demonstrated extensive experience from similar projects and could point to a reference project that was already in production.