bg5
30+

Years of experience in the retail sector

75+

Successfully realized projects

150+

Experts in development and consulting

Experts in development and consulting

Retail in Transition:
We’re shaping the future of shopping

Retail is changing rapidly: customers expect personalized, digital and sustainable experiences. AI and automation are revolutionizing supply chains, while pressure on margins is growing. We help retail companies to remain successful in this dynamic environment - with innovative solutions that not only keep up, but make the difference.

Shape the retail of the future with us. With our expertise in digitalization, AI innovation, sustainability and omnichannel strategies, we work with you to bring the shopping of tomorrow to life.

Future-proof &
Customer-focused

Our Key Focus Areas in the Retail Sector

Digitalization & omnichannel

Increase your process efficiency to reduce costs and remain competitive. Dhe modernization of legacy systems, Direct-to-consumer business models or the optimization of supply chains through modern IT solutions make it possible to for exampleturn margin pressure into growth opportunities.

Changes in consumer habits/personalization

Optimize your business processes with intelligent technologies and increase efficiency and customer satisfaction. Automated stock management, dynamic pricing and a personalized customer approach ensure lean processes and a better shopping experience. Smart solutions such as Electronic Shelf Labels (ESL) enable real-time price updates, reduce manual work steps and ensure that customers always receive accurate information. Retailers benefit from increased operational speed and scalability, while consumersand consumers enjoy a seamless and always up-to-date shopping experience.

AI & automation

Respond to the growing expectations of your customers for personalized and frictionless shopping experiences. By using data analytics and AI, you can create personalized offers and phygital interactions (e.g. same-daydeliveryautomated checkouts and digital shopping assistants) that improve the customer journey.

Sustainability & ethical consumption

Rely on transparent supply chains and environmentally friendly practices to meet the demands of conscious consumers.and consumers to meet the demands of conscious consumers. So promote you the trust and loyalty of an increasingly more environmentallyen clienteleclientele. By implementing ESG policies and circular economy strategies, you position your company as a responsible player in the market. Sustainable business practices supported by digital solutions can help reduce costs and packaging waste.

Competition & margin pressure

Improve your operational efficiency to reduce costs and stay competitive.Modernizing legacy systems,adopting direct-to-consumer business models,oroptimizing supply chains through modern IT solutionscanhelp you turn margin pressure into growth opportunities.  

Digitalization & omnichannel

Increase your process efficiency to reduce costs and remain competitive. Dhe modernization of legacy systems, Direct-to-consumer business models or the optimization of supply chains through modern IT solutions make it possible to for exampleturn margin pressure into growth opportunities.

Competition & margin pressure

Improve your operational efficiency to reduce costs and stay competitive.Modernizing legacy systems,adopting direct-to-consumer business models,oroptimizing supply chains through modern IT solutionscanhelp you turn margin pressure into growth opportunities.  

Change in consumer habits/ personalization

Optimize your business processes with intelligent technologies and increase efficiency and customer satisfaction. Automated stock management, dynamic pricing and a personalized customer approach ensure lean processes and a better shopping experience. Smart solutions such as Electronic Shelf Labels (ESL) enable real-time price updates, reduce manual work steps and ensure that customers always receive accurate information. Retailers benefit from increased operational speed and scalability, while consumersand consumers enjoy a seamless and always up-to-date shopping experience.

Sustainability & ethical consumption

Rely on transparent supply chains and environmentally friendly practices to meet the demands of conscious consumers.and consumers to meet the demands of conscious consumers. So promote you the trust and loyalty of an increasingly more environmentallyen clienteleclientele. By implementing ESG policies and circular economy strategies, you position your company as a responsible player in the market. Sustainable business practices supported by digital solutions can help reduce costs and packaging waste.

AI & automation

Respond to the growing expectations of your customers for personalized and frictionless shopping experiences. By using data analytics and AI, you can create personalized offers and phygital interactions (e.g. same-daydeliveryautomated checkouts and digital shopping assistants) that improve the customer journey.

Our smart solutions for the retail industry:

HyESL

Discover HyESL, the manufacturer-independent and modular solution for electronic price tags that integrates seamlessly into your existing system landscape and offers maximum flexibility for product labeling.

RetailAdvisor

RetailAdvisor by HyPlus – Your smart AI chatbot for more efficient processes, better customer service, and instant access to information. GDPR-Compliant, easily integrated, and ready to revolutionize your communication.

HyVision

HyVision by HyPlus – the AI solution for automated analysis of images, videos, and documents. Fast, accurate, GDPR-Compliant – for more efficient processes and smart data utilization.

HyReview

HyReview by HyPlus – Your AI solution for smart review management. Automated, GDPR-HyReview analyzes customer feedback in a compliant and scalable manner, accurately distinguishing between product-related and shipping-related complaints. This provides you with valuable insights for the targeted optimization of your service and product range.

Discover our digital solutions at

You too can benefit from our extensive experience with projects involving companies of all sizes.

Manage inquiries transparently and reduce response times

Strengthen customer loyalty and proactively prevent churn

Distribute goods efficiently and reduce stockouts

Minimize data protection risks and ensure reliable compliance

Boost sales success and better identify profitable target audiences

Efficiently connect supply chains and significantly speed up processes

Reduce processing times and streamline processes

Manage complex master data efficiently and flexibly

Optimize resource utilization and significantly reduce planning efforts

Prevent data theft more quickly and minimize damage

Reduce security risks and efficiently automate processes

Process inquiries more quickly and improve service quality over the long term

Reduce complexity and integrate systems more quickly

Detect issues faster and ensure stable system operation

Accelerate communication and significantly reduce system costs

Treat wastewater efficiently and significantly reduce resource consumption

Reduce processing times and adapt processes more quickly

Deliver new services faster and scale systems flexibly

Identify new business opportunities and minimize risks

Targeted talent development and faster filling of internal positions

Standardize intranet pages and reduce maintenance efforts

Ensure deadlines are met and significantly reduce administrative burdens

Identify risks early and reliably comply with legal requirements

Reduce inventory costs and significantly minimize errors

Reduce licensing costs and modernize logistics processes

Detect errors early and prevent data loss

background_expert_hour

HyExpert

Would you like to know how our customized IT solutions can help your business succeed? Do you have questions about specific digital challenges?

Get in touch with us—we’re here to help!

Mario Grigoleit

Head of Retail and Consumer Goods Sales

Mario Grigoleit

Head of Retail and Consumer Goods Sales

Thomas Pröpper

Head of Delivery, Retail & Consumer Goods & Head of AI & Data